- Stainless Steel Equipment: 3-year parts and labor warranty, with an additional 2-year warranty for the compressor .
- Glass Door Merchandiser: 2-year parts and labor warranty, with an additional 3-year warranty for the compressor .
- Gas Equipment: 12-month warranty.
- Applicable to: Limited to the original purchaser, owner, or lessee only.
- Installation and Maintenance: Proper installation and startup, as well as normal and appropriate use and maintenance services, must be conducted according to the instruction manual provided by Chefkit.
- Warranty Transfer: The warranty is non-transferable and does not transfer with changes in ownership or lease.
- Parts and Labor: During the warranty period, Chefkit is responsible for repairing or replacing defective parts or components. Labor costs include standard straight-time labor charges and reasonable travel time.
- Compressor: An additional 2-3 year warranty for sealed compressors, depending on the type of equipment.
- Normal Wear and Tear Parts: Such as light bulbs, gaskets, casters, shelves and shelf clips, pans, bin and pan dividers, and air flow guards, etc.
- Residential Applications: Does not include parts or labor coverage for residential or other non-commercial applications.
- Improper Use: Does not cover component failures or other damages resulting from improper use or installation, failure to clean the condenser coil, or not maintaining the product as set forth in the warranty packet.
- Electrical Connection Issues: Does not cover component damage resulting from incorrect supply voltage, use of extension cords, low voltage, or unstable supply voltage.
- Claim Process: All claims must be made directly to Chefkit through an authorized Chefkit service provider. Claims should include the equipment model, cabinet serial number, proof of purchase, installation date, and all relevant information supporting the alleged defect.
- Compressor Claims**: During the warranty period, the compressor must be returned to Chefkit, along with the information mentioned above. Any action or breach of warranty terms must be initiated within 2 months after the occurrence of the action.
- Mobile Equipment: A 6-month limited parts and labor warranty is provided for any refrigeration equipment installed in mobile vehicles, such as trucks, trailers, food trucks, or boats. Does not include parts or labor coverage for non-commercial or residential building applications.
- Modification of Warranty Terms: Any modification or waiver of warranty terms must be approved in writing and signed by both parties.
- Termination of Warranty: If the equipment is modified, altered, or used in a manner other than as originally designed, the warranty will automatically become void.
- Consequential Damages: Chefkit is not responsible for economic loss, profit loss, or special, indirect, or consequential damages, including but not limited to claims for food or product spoilage due to refrigeration failure.
- Outside the United States: Chefkit does not provide warranty services for products sold or used outside the United States, excluding Hawaii or Alaska.
- Company Name: Chefkit Appliance Co., USA Ltd (to be confirmed)
- Address: 6801 De Bie Dr, Paramount, CA 90723 (to be confirmed)
- Phone: Tel: (800) 931-8628
Ensure to review the corresponding warranty documents in detail according to the specific type of equipment and warranty terms in actual use.
Warranty does not cover maintenance.
Condenser coil needs to be cleaned every 3 months.
Make sure the unit has proper ventilation (6” away from the wall).
Make sure the doors are sealing properly.
Make sure unit is connected and power switch is on.
Make sure the unit is not over filled.
